Terms and Conditions
Payment Methods
We accept payments through PayPal. Shopper's can choose to load their PayPal wallet with funds from their credit or debit cards, or link the PayPal wallet directly with their bank account.
PayPal supports major cards such as Visa, Mastercard, Discover and American Express and lets shopper's pay without revealing their card details online. In addition, there is also direct funding, where the shopper has no stored cash in their PayPal wallet. Funds are directly debited from their linked payment method.
Prices
Our prices are including taxes and not including shipping fees. Shipping fees will be added at check out according to the shipping address as following:
Shipping cost for orders of 399 Shekels and more (valid for all delivery zones) - free.
Shipping cost for orders under 399 Shekels:
Jaffa - Tel Aviv - free.
Cities around Tel Aviv Area - 49 Shekels.
Netanya and Beer Sheva - 79 Shekels.
Return and Cancellation Policy
Our products are handmade from live flowers and are made to order for each costumer, therefore its impossible to return or exchange. You will not be able to exchange the color or style of the bouquet after purchase. Yet, you can return a defect product by sending a photo of it within 24 hours from delivery to our costumer service email at info@foreverroses.co.il and you will get the same model bouquet after receiving the original one by us. . A refund will not be issued in any case.
You can cancel your order and get a full refund within 30 minutes from completing your order.
Guaranty
We stand behind our high quality standards and give you one year of warranty. If you followed the instructions and yet the roses were damaged or fell out the box, lost color or stained we will replaced them with no additional costs.
Repair
In case the flowers were damanged by external reason (pets, children, direct sun light, etc.), we can fix it fot you for additional payment. Please contact us at info@foreverroses.co.il.